At Aarogyapay.club, we have a straightforward and customer-friendly cancellation and refund policy designed to provide you with a seamless experience. Please take a moment to familiarize yourself with the terms and conditions governing cancellations and refunds for our products and services:
1. Cancellation Period:
1.1. Cancellation Window: Customers can cancel their order within one hour of making the payment for any of our products and services. During this one-hour window, we will not process your order if you choose to cancel.
2. Refunds:
2.1. Full Refund: If you cancel your order within the one-hour cancellation window, Aarogyapay.club guarantees a 100% refund. This refund will be issued within 5-7 business days, minus any bank or payment gateway charges.
2.2. Partial Booking Fees: In the case of partial booking fees for certain services, if the same booking is canceled within one hour of payment, the booking fee is fully refundable.
3. Non-Cancellation Policy:
3.1. Processed Orders: Once an order is processed, and an appointment is booked and confirmed, the order/appointment cannot be canceled. We are unable to offer refunds for such appointments.
4. Non-Show and Non-Availability:
4.1. Non-Show or Service Not Availed: In the event of a non-show or if the customer does not avail the service after the appointment is confirmed, the partial booking fees are non-refundable.
5. Contact Information:
Should you have any questions or require further clarification regarding our Cancellation and Refund Policy, please do not hesitate to reach out to us:
Email: info@aarogyapay.club
6. Policy Updates:
Aarogyapay.club reserves the right to make amendments, modifications, or updates to this Cancellation and Refund Policy at our discretion. Any changes will be posted on our website, and the revised policy will apply to all orders and cancellations made after the date of the policy update.
By using our services, you agree to abide by the terms and conditions outlined in this Cancellation and Refund Policy.